Privacy Policy

Your privacy is important to us. We are not in the business of selling or otherwise sharing information about our customers. Bora Health Inc. (“Bora Health”) will, subject to the disclosure obligations described below, strictly maintain the privacy of the personal information you share with us, and adhere to applicable law regarding privacy. We will need certain information to provide or modify services, change subscriber call list information, and fulfill orders for new equipment, products and services. This privacy policy covers the site www.suresafemedicalalerts.com.

We do not collect personal information about you except when you specifically and knowingly provide it to us. You expressly authorize Bora Helath to disclose information contained on forms you may fill out (either on this web site or in paper form) that request personal information such as your address, telephone number, medical history, medications, email address, etc., or information you give us orally via telephone or via the two-way audio feature of the personal emergency response system to emergency personnel (e.g. physicians or other health care providers, paramedics, fire department, ambulance services) who may be notified of a possible emergency or contacts/responders you have listed and provided to us. Bora Health does not provide any health services, including without limitation, diagnosis, treatment or medical advice. We only provide medical alert systems to notify friends & family and/or emergency personnel and other contacts/responders of a system activation and forward information you have provided to us. Bora Health does not verify or validate the accuracy or completeness of any information you have provided to us.

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

You understand and agree that in conjunction with employee training, quality control and the provision of services, we may monitor and/or electronically record audio related to monitored activity at your location, as well as conversations with you, emergency services providers, and your contacts/responders. You consent to us using information about you to (i) administer services, offer you new products or services, enforce the terms of the agreement between you and us, prevent fraud and respond to regulatory and legal requirements, (ii) respond to a subpoena or other such legal process, and (iii) use and share aggregate customer information and statistics that do not include information that identifies you personally. You agree that we may contact you by telephone, facsimile, e-mail or other Internet facilities, with respect to the system and services we provide and new offerings of systems or services we may make available in the future.

To review and update your personal information to ensure it is accurate or if you no longer desire our service you may update or ask to have it removed by e-mailing us or calling 1-877-401-2226.

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